2024 Report to the Community

Compassion at our Core

We are proud to share our 2024 Report to the Community, Compassion at our Core.

We’ve heard from our clients that Selfhelp continues to be a wellspring of hope and reassurance, no matter what is happening around them. Our longstanding legacy of serving Holocaust survivors has taught us the importance of resilience and empathy, guiding us to connect with compassion in everything we do.

At Selfhelp, we believe that individuals deserve compassionate, trusted, and innovative care that respects their life experiences.

Our unique approach is rooted in our longstanding work with Holocaust survivors, giving us the experience and understanding to meet every challenge.

Because every person deserves to age with dignity and independence.

served
0

A lifeline for
Holocaust survivors

Aging Holocaust survivors face unique challenges. Impacted by their childhood trauma long into adulthood, their needs are significantly more complex than those of most other older adults.

We have been privileged to serve survivors for 88 years. This legacy of compassionate, trauma-informed care enables us to meet the ever-changing and increasing needs of over 5,000 survivors.

$3,150,656

provided in emergency financial assistance to survivors this year

1,109,000

subsidized home care hours for survivors

No older adult should
be homeless

There continues to be a shortage of affordable housing in the U.S., especially in the greater New York City area. For older adults, the stress of unstable housing worsens existing mental and physical conditions. We believe that aging adults should never have to worry about being homeless.

At Selfhelp, we’re not afraid to “think big” to tackle the housing crisis. We are committed to building residences that are safe, environmentally sustainable, and most of all, affordable.

19

affordable apartment buildings

1900+

residents

We all have a story to tell

Up to 90 percent of aging adults have experienced at least one traumatic event in their lifetime. This trauma creates new challenges as they age, including the re-emergence of repressed memories.

Building upon our legacy of providing Person-Centered Trauma-Informed (PCTI) care to Holocaust survivors, we believe that each person deserves care that respects and values their own experiences and cultural traditions. With staff representing the diversity and languages of those we serve, we ensure that each person feels valued and has agency in their care.

47

languages spoken by Selfhelp staff members

“It’s very important for my social worker to speak my
language and understand my culture. And Selfhelp
understands how important that is.” 

– Mrs. L

A trusted caregiver,
when you need us

Everyone wants to remain in their own home as they age. We believe they should have the resources they need to make that possible.

Our team understands that a “one size fits all” approach to care doesn’t work. With supervision by a Registered Nurse and ongoing cultural competency training for home care aides, we’re able to meet each person’s individual needs.

We keep people healthy at home, where they most want to be.

1,700+

adults receiving home care

550+

new home care aides trained this year